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eLearning

Learning Library

Below is our full range of e-learning products. These are all available for immediate purchase and access, and each module has its own self printable CPD certificate, helping you to earn required CPD points, keep up to date with the latest evidence and guidance, and provide reflective evidence for revalidation.

 

You can filter this list simply by selecting the relevant category under filter options.

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  1. Root Cause Analysis

    Root Cause Analysis

    This e-learning course has been designed to guide you through the theory of root cause analysis, helping you to understand how to risk assess incidents, and identify the level of investigation needed. It will also enable you to explore some investigation and analysis techniques and identify root causes of given scenarios.

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    Excl. VAT: £25.00 Incl. VAT: £30.00
  2. Never Events

    Never Events

    This e-learning course will help you to understand how and why Never Events occur, and to prepare you for what action you must take if they do.

    It will take you through the whole Never Events process, from how and to whom you must report a Never Event and the process required to manage an investigation, through to how to fully comprehend the potential consequences of a Never Event, and the best way to learn from it.

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    Excl. VAT: £25.00 Incl. VAT: £30.00
  3. Complaint Management for the Independent Sector - Currently being updated

    Complaint Management for the Independent Sector - Currently being updated

    Currently being updated. This e-learning module will focus on the complaint management regulations, and the process for investigating complaints, including the role of the Care Quality Commission. It will take you through the role of the clinician, help you to deal with verbal complaints and meetings, the impact upon appraisal and revalidation of clinicians, and how complaint investigation findings help to improve quality of care.

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    Excl. VAT: £25.00 Incl. VAT: £30.00
  4. Complaint Management

    Complaint Management

    This e-learning module will focus on the complaint management regulations, and the process for investigating complaints, including the role of the Care Quality Commission. It will take you through the role of the clinician, help you to deal with verbal complaints and meetings, the impact upon appraisal and revalidation of clinicians, and how complaint investigation findings help to improve quality of care.

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    Excl. VAT: £25.00 Incl. VAT: £30.00
  5. Action Planning and Clinical Audit

    Action Planning and Clinical Audit

    This e-learning module will take you through the elements of the clinical audit and action planning process, and help you to understand the key clinical governance elements that are used to evaluate and improve clinical quality. It will explain the process of clinical audit and the importance of developing and implementing clearly defined action plans, and show you how to implement the 10 steps of the clinical audit cycle, appreciating the links to the wider health agenda.

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    Excl. VAT: £25.00 Incl. VAT: £30.00

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