Why Choose Us

NEW REGIONAL DAY

AoME accredited Educational and Clinical Supervisors Refresher half day course. Covers the AoME standards 1,2,3 and 7 and comes with 8 CPD points. This workshop is taking place in London on the 22nd of January. For full details and to book your place click here

At Miad Healthcare we have a core team of staff with years of experience in the industry, along with an outstanding and steadily growing group of facilitators, who are all experts in their field. They help us to provide timely and relevant content for the healthcare market, and keep up to date with the changes and legislation involved.

With over 21 years in the business, we have delivered and managed projects to over 400 organisations across the country, and pride ourselves on the relationships that we build with our clients, as well as the content that we deliver.

Meet our Team

David Barker

Chairman - David has over 30 years’ experience, leading and directing training and educational businesses in the UK , Europe , China and Australia. As such, he brings a wealth of guidance and support to the management team as they continue to develop and deliver exceptional training content to the private and public healthcare sectors.

Libby Ryan

Managing Director - Libby has worked in the L & D market for over 20 years. Because of her wide ranging experience including content provision, project management, operations management and general management she was appointed Managing Director in 2017. Her breadth of knowledge and focus on delivering great customer service is core to the achievement of our business goals and ambitions.

Kevin Murphy

Head of Finance - Kevin has 20 years’ experience in finance and his main role is to ensure that the company's books balance. Anything to do with numbers falls on his desk!

Lyn Major

Head of Digital Technology - Lyn has been involved in digital technology for over 25 years and has an indepth knowledge of hi-tech learning systems and content delivery platforms. Lyn ensures that all our online systems are up to date, secure and fully operational at all times.

Joanne Monk

Account Manager - Jo manages and works with a number of regions across the country to help them to create and deliver the most effective training for their organisations. Jo also runs our marketing campaigns, and has now worked within the business for over seven years.

Mary Mansell

Client Relationship Manager - Mary works with our clients from first contact right through to the end to ensure that our workshops and events runs smoothly, and achieve the client's key learning objectives. She has been involved in a wide variety of learning programmes, from single workshops, to fully planned programmes that run over the course of a year.

Caroline Dodgson

Training Coordinator - Caroline has 15 years of experience in training administration, and is responsible for coordinating our team of facilitators and dealing with the administration and smooth running of all of our workshops and events.

Alison Keen

Training Coordinator - Ally manages and coordinates our appraisal service, overseeing the process from start to finish. She also looks after the quality assurance for appraisal and revalidation projects, and is very organised, with a keen eye for detail.

Laura Mason

Training Coordinator - Laura’s primary function is to manage all e-learning and blended projects for clients, providing regular reporting and coordinating the projects with our clients. Laura is also responsible for the smooth running of our hugely popular regional days, and with over six years experience in the business, is a key member of the training team.

Meet our Facilitators

  • Liz Brewer +

    Liz has been working with Miad since 2007. As a consultant and facilitator with experience in both the private and public sector, she specialises in leadership, appraisal and revalidation in the health sector. Her vision is to create and promote quality by working closely with organisations to understand their needs and deliver timely solutions.
  • Dr Carol Barnes Chartered Psychologist AFBPsS +

    Carol Barnes is an enabler of best practice and potential in individuals and teams through benchmarking, consultancy, encouraging innovation and continuous improvement. Carol has developed and supported benchmarking criteria to embed continuous improvement and performance management within appraisal for revalidation in the health sector and a Competency Development Framework for telecoms companies and selection, recruitment, management and leadership development in the finance sectors in both the UK and the Gulf States.
  • Ian Clarke LLB (Hons), LLM, RGN, RSCN +

    Ian is an enthusiastic and experienced motivator and facilitator, senior manager and coach who, through clear thinking and excellent communication, develops the standards and values of teams and individuals.

    Ian has public and private sector experience in clinical nursing, academia and senior managerial roles in government departments. He has always been passionate about self-development and has supported the development of others through education, supervision, mentorship, and coaching.

    He provides a quiet, calm presence with an ability to reflect and review situations in an objective and helpful way. Ian has an underlying jovial manner and easily builds lasting relationships.
  • Caroline Cutliffe +

    Caroline is an experienced and successful Talent and Organisational Development Consultant, with a proven track record in management and professional development, across a number of diverse and complex industries, including the NHS and private healthcare organisations. She is able to generate new ideas and use tactical thinking to deliver fast results. Caroline is a strong believer in the power of networking for creating opportunities and strategic and long term relationships.

    Caroline has designed and delivered a number of L&D and management programmes including: Building Powerful Business Relationships, Influencing Others, Managing Self and Stress, Building your Personal Brand, Managing Performance, Circle Management Development Programme, Effective Communication, Multicultural Awareness and Mentoring for Managers. She has also overseen the Implementation of executive academies for senior management groups and Talent Boards in global organisations.

    Caroline joined the MIAD team in 2012, working on both corporate projects and has been heavily involved in the rollout of Appraisal Training for Revalidation in conjunction with both GMC and NMC initiatives.

    A keen runner and rower, she is passionate about any form of exercise as a basis for wellbeing, and combines her work with a number of external activities to create a healthy work/life balance.
  • Dr Andrew Dayani +

    Andrew’s background includes hospital medicine, general practice, occupational medicine, commissioning and medical politics.

    Andrew has experience of the private sector, previously owning a pharmacy business, and the third sector having been a Trustee to St Margaret’s Somerset hospice. As part of his RO role he has been involved in Independent Verification visits as part of the NHS England team. He is a member of the South Somerset Vanguard Project Board and is the Nominee partner for GP practices which the Trust has taken over, introducing new models of care.

    The importance of Lean, Six-sigma and QI methodology for clinicians and their application in improving patient outcomes has been a development which Andrew has led within Somerset Partnership. In the past year he has completed the Leading Together programme, the NHS Director Development Course and been awarded Fellowship of the RCGP.
  • Dr Clifford Dieppe - Queens Honorary Physician (QHP) +

    Clifford has been RO to the British Army Designated Body since February 2014 having been Deputy RO since 2012.

    Dr Dieppe is a GP and GP Trainer and previously has held the post of Deputy Director of GP Postgraduate Education for the Defence Postgraduate Deanery. He is currently one of the Colonel Commandants of the Royal Army Medical Corps and has been associated with NHS OOH Services since 2000. In addition he was Medical Director for Hantsdoc until March 2016. 
  • Cath Finn +

    Cath was an NHS Consultant Gynaecologist for over sixteen years prior to moving to a medical management role within the independent sector for the past six years.

    In addition to undertaking her clinical role whilst an NHS consultant, she has also held managerial roles as well as having a background in quality assurance both at a regional and national level.

    Cath has been a Responsible Officer since 2012 and has experienced the challenges and the benefits of implementing whole practice appraisal in a variety of settings. More recently Cath has taken on a role with CARE Fertility, the largest independent fertility group in the UK, both as the Group Medical Director for Clinical Governance and Responsible Officer.
  • Alys Harwood +

    Alys Harwood is a leadership development facilitator, trainer and lecturer. She started in health services as an occupational therapist and later worked in policy and management roles at the Institute of Health Services Management and the Kings Fund. She has a particular interest in clinical leadership and service improvement. She is expert in both small and large group facilitation, and is seasoned in working with clinicians.

    Alys is a Cohort Director on the NHS Leadership Academy EGA programme , a Senior Associate with the Health Services Management Centre at the University of Birmingham, and an Associate with the Faculty of Medical Sciences’ new Medical School at Anglia Ruskin University. She is accredited in the MBTI, MiRo and TMP tools, is a registered Healthcare Leadership Model Coach and is accredited in the Aston Team Performance Inventory. She has an MSc in Medical and Healthcare Education.
  • Dr James Harrison - CQC GP Specialist Adviser +

    James’ senior NHS roles included national GP Lead for EU GP recruitment from 2002-6 (as DH adviser) and GP Performance Lead for the Northern Deanery (2000-12), with close working relationships with NCAS and the GMC. James established and ran the County Durham GP Career Start Scheme (1996-2005) and advised other regions on establishing such schemes.

    As Deputy GP Director for the Deanery he assessed both GPs and GP practices, GP Trainers, and GP Trainees, managing and providing a range of assessment, return to work and retraining programmes. James also contributed (as a Prison GP of 18 years) to the Report of the Working Group on Doctors Working in Prisons, 2001, and to Good Medical Practice for Doctors providing Primary Care Services in Prison, 2003.
  • Van Hinman +

    Van has researched, designed, developed and implemented programmes that were trialled both locally and nationally for the Home Office, Department for Transport, National Health Service, Learning and Skills Councils, Probation Service, Department for Education; Guidance Accreditation Board, Basic Skills Agency, Job Centre Plus amongst others. Included in this work, Van has worked alongside numerous educational organisations including colleges, City and Guilds, Open College Network, Department for Transport; the QCA, and has a number of courses accredited through them.

    His previous experience also includes being a Director of Seiko in the USA and numerous other management posts in a range of industries. He was a former Director of Finance for a national charity, and held several other directorships with UK companies. For over 13 years Van has worked for Tle-miad within nearly every NHS Trust in England and Wales as well as other organisations.
  • Dr Sarah Hull BM Bch MF MFFLM LLM +

    Sarah has medical management expertise in the private, primary care and secondary care sectors.  As Assistant Director, Revalidation at NHS England and Deputy Medical Director at an Acute Trust, Sarah has supported doctors who have struggled to complete appraisal and has quality assured portfolios.

    Sarah has a keen interest in medical law and ethics. She works clinically as a Forensic Medical Examiner and is Lead Examiner for the Diploma in Legal Medicine and Part 1 of the MFFLM. She sits as a Medical Tribunal member on the MPTS Fitness to practice tribunals and is a Suitable Person for MPTS medical tribunal members.
  • Steve Holloway +

    Steve is an experienced Executive Coach and Leadership Development Consultant combining academic rigour with significant private and corporate experience. Steve has an MSc in Executive coaching from Ashridge Business School and is an Ashridge Accredited Coach. As such he is skilled at supporting delivery of hard, outcome-focussed objectives whilst also able to exploring more subjective, ‘soft’ behavioural and mind-set shifts.

    As a Coach and Leadership Development Consultant Steve has worked with leaders at all levels in a range of sectors including NHS, Public sector, FMCG, Civil Engineering and telematics. His specialities include developing leadership capacity, leading through change, leading teams, culture change, career development and organisational alignment. He has worked with-in the NHS context for over 5 including being part of the delivery team for the Frontline programme for Nurses and Midwives and is part of the delivery team for the current Mary Seacole programme. He also works with intact teams to support organisational performance.

    In his corporate roles Steve worked successfully at senior levels in Manufacturing, Sales & Marketing and Learning & Development managing many multi-million pound, cross-cultural and cross-functional projects. Steve brings this real world corporate experience to his coaching and facilitating practice and is easily able to build trust with clients by recognising and empathising with the challenges facing Executives and Senior Leaders.
  • Peter Rolland +

    Peter has a comprehensive portfolio of experience developed over many years including well-established and robust; financial, leadership, and transformational management skills, developed in clinical, managerial, and strategic roles. Peter has led commissioning teams and procurement activity, implemented quality assurance strategy, and negotiated contracts.

    Peter is a values driven Registered Nurse educated to masters level (BSc in Nursing Studies, Masters in Public Administration) and a personal and professional coach practiced in using Myers-Briggs Personality-type Indicator (MBTI) and Neurolinguistic Programming (NLP) techniques.

    Throughout Peter's career he has developed a range of skills through roles in service provider and education commissioning bodies and more recently as an independent consultant.
  • Shaama Sagar-Malik +

    Shaama is an executive development consultant and a qualified coach. She has over 25 years’ experience as a senior, board-level executive and is a former director of human resources in the public sector and assistant director of Social Services. She describes her own career strategy as ‘serendipitous’, yet always guided by natural curiosity and an underlying passion for public services, social equity and a firm belief that everyone has a right to succeed to the best of their potential.

    Shaama has held numerous voluntary board and public appointment roles and is currently a member of the Employment Tribunals, a non-executive director of a Group Housing Association (Chair of Customer Services Committee and former Board Diversity champion) and is a lay assessor for the National Clinical Assessment Service (of the NHS Litigation Authority).
  • Martin Smith +

    Martin is a highly experienced trainer, facilitator and executive coach, and has a particular passion for leadership, performance management and appraisal skills. Martin has particular renown for specialising in people and performance management and helping clients to get the best from themselves and their teams. He has been involved with the design and implementation of appraisal and management processes for commercial clients including the roll-out of a global process for Kimberly-Clark working extensively across the UK and into South Africa.

    Martin works with senior teams around the world providing training in leadership, communication and change management and gains particular pleasure from working with whole teams, helping them to work more effectively together. He has designed and led development events in America, South Africa, Libya and many European countries.
  • Keith Stanton +

    Upon leaving school Keith attended the Royal Military Academy, Sandhurst, graduating as an officer in the Army and served in various roles for a period of 10 years. He subsequently continued his career outside the services, working in the Financial Services industry for a large national banking organisation.

    Keith has been a professional leadership coach and conference speaker since 1999. He quickly established his name throughout the industry as a charismatic conference speaker, performance coach, leadership and mindset change consultant. His talent has made him in demand throughout the world and he has worked with multi-national clients throughout Europe, the USA, South Africa, South East Asia, and South America.

    His clients include an enviable array of blue chip clients, and include over the last 12 months a number of NHS Trust organisations, the Senior Management Team of Jaguar Land Rover, Pitney Bowes, and the City of London Corporation.
  • Pam Strange RN, RCNT +

    Pamela is an experienced registered nurse skilled in all areas of patient safety, clinical governance and quality improvement and having worked in both nurse and general healthcare education. For over a decade, she worked as Director of Clinical Governance in a large, complex and financially challenged organisation, leading on the embedding of patient safety and quality improvement systems and processes at all levels of the organisation. Pamela is currently an independent healthcare consultant in the fields of training and development, with a focus on clinical governance and patient safety systems. She also undertakes serious incident investigations and carries out organisational reviews across the public and private sectors.
  • Julie Thompson +

    Julie is an experienced consultant specialising in the provision of innovative and practical support for organisations in the Healthcare and Consumer Sectors. Strong leadership development and communication skills have resulted in successful programme development, delivery and bespoke interventions across the management spectrum, with particular expertise of enabling best practice in the areas of management systems for quality improvement, quality assurance and equality and diversity initiatives with UK and international organisations.
  • Rick Woodward +

    Rick Woodward has over 30 years' broad based experience in learning and development gained in the medical pharmaceutical, consumer goods sectors. He works extensively with medical professionals all over the world and has a particular interest in appraisal, having trained several thousand NHS appraisers and lead appraisers. Rick is a master facilitator for meetings and coaches senior medical professionals in communication skills, influencing and time management. Before establishing his own consultancy, Rick was Global head of learning and development for Kimberly-Clark dividing his time between the USA and UK. Prior to this he worked as Head of Human Resources for Bayer in the UK and held a senior international learning and development role with GlaxoSmithKline.
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Testimonials

I have worked with Miad a number of times over the last few years in the area of appraisal and the statements below are my own personal views. I have found them extremely professional. The collaborative work that we have done around the quality assurance of appraisal in trusts and smaller designated bodies utilising the ASPAT tool has been developmental and forward thinking. Miad was also helpful when the organisation carried out a detailed independent review of a trust.
- Dr Ruth Chapman BSc MBBS MRCPCH MRCGP

 

We commissioned Miad to undertake an independent audit of our Designated Body and were very satisfied with their professional approach and the effective manner in which they managed, for example, matters relating to confidentiality.
- Susan Bews – Faculty RO for Faculty of Pharmaceutical Medicine

 

The Faculty of Sport and Exercise Medicine (FSEM) We could not have ensured that our Appraisal system was up to scratch without the help of those at Miad.  They helped us to navigate our way across our policies to make them better and were instrumental in assisting us to provide advanced training to our Appraisers.  This has helped the FSEM's appraisers to better understand the importance of delivering appraisals which meet the GMC's guidelines on 'Best Practice' and has raised their standards which benefits our Members and Fellows who undertake their appraisals.  Best value for money especially when they were willing to assist us along every stop of the way.
- Siobhan Watts - FSEM

 

Nuffield Health have been working with Miad for over three years, they provide clinical appraisals to our prescribed connection hospital doctors and ongoing appraiser training to our in house employed appraisers. Outsourcing our appraisal process to Miad for our hospital doctors has allowed us to offer robust quality assured appraisals, while still being able to focus on other areas of improvement within our team and providing more support to our doctors. The Revalidation team find Miad helpful and supportive and we receive regular positive feedback from the consultants regarding the service Miad provides.
- Rosie Devonport - Clinician Engagement Co-ordinator, Nuffield Health.

What Our Clients Say...

  • As well as learning skills for appraising others I now believe that I will also be more prepared for my
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